Changes in call center service operating hours

Press and News 2018. August 22.

We inform our customers that service hours of Raiffeisen call center (Retail service +36 80 488 588, Premium Banking service +36 80 488 488, SME service +36 80 200 544) will change from 10th September 2018 as follows:

• full service is available on business days between 6 a.m. and 10 p.m.,
• on business days between 10 p.m. and 6 a.m. and on public holidays only limited service is available.

The limited service is the following:

• Blocking (e.g. Bankcard, DirektNet access)
• Bankcard activation/unlock bankcard blocking
• Bankcard limit modifications
• Balance enquiry
• Report changes in personal data
• Deposit breakage, deposit settlement
• Give HUF payment orders
• Give HUF standing orders
• Claim insurance
• Recording of complaints
• Information on cash amount available in ATM