Account termination - Raiffeisen ENGLISH
Customer-initiated account termination - Online számlazárás
Customer-initiated account termination
Our individual customers can terminate their account agreements with the bank at any time without justification.
Asset Publisher
Bank branch
quickly and
immediately
with a certified
signature
Postal mail
via a submitted
form
Online
on the myRaiffeisen
portal
Oldalfelező bal - Online számlazárás
Bank branch
99% of our customers choose to close their accounts at a bank branch.
We recommend this option because:
- Our expert colleagues will provide detailed information about the necessary steps and any potential costs.
- You can opt for immediate account closure. With an appointment, the process is expedited.
- You can close your bank account without providing a reason.
Submit a termination request with an electronically certified signature to the Bank's email address (info@raiffeisen.hu). If the request lacks certification, it will be rejected, and you will be notified via email.
Oldalfelező jobb - Online számlazárás
Postal mail
The unilateral termination of a bank account can be initiated by sending a form or a free-text letter to the Bank's address (Raiffeisen Bank Zrt. Budapest 1700). If you choose the latter, please ensure the termination letter includes the following information:
- Name
- Date and place of birth
- Mother's maiden name
- Account number(s) to be terminated
- Date and place of document creation
- Account holder's signature as registered with the Bank
Online
Log in to the myRaiffeisen portal and select online account closure from the menu. You will find the necessary information on the platform.
Useful information
Useful information
Please note that for termination via email and postal mail, the signature on the request must be authenticated. In countries that are part of the Apostille Convention, an Apostille is sufficient for authentication. Consular authentication can be requested from the Hungarian diplomatic authority through the Hungarian consul. A public document prepared by a foreign notary is acceptable if the country is part of the Apostille Convention, as the document must also be provided with an Apostille. Without authentication, we cannot accept the request.
If you have internet banking access, you can submit your account termination request through the myRaiffeisen portal without any additional authentication.
For more information, please visit the following websites:
- www.e-szigno.hu - e-Szignó - Electronic Signature
- www.dap.gov.hu- New Digital Signature Available
- Only the account holder can submit a termination request.
- With a spacificpower of attorney, there is an option to submit the request in person az a bank branch. Sample power of attorney from can be found on our website. The power of attorney can be handwritten or typed, always in compliance with legal requirements or prepared by a notary public.
- A permanent power of attorney cannot be used to submit an account closure request.
- Our retail customers can terminate personal forint and foreign currency bank accounts, savings accounts, as well as credit card accounts related to the Versatile CLEVERcard. The termination of a standalone credit card and the associated credit limit can only be done in a bank branch.
- If you have multiple accounts but do not wish to terminate all of them, you only need to initiate the request for the accounts involved in the termination.
- If you wish to terminate the entire customer relationship, please indicate this on the form or include it in your free-text request.
When you submit your termination request in person, we will immediately confirm its acceptance. For requests submitted through other channels, the bank will review the services related to the accounts you wish to terminate and send you a personalized notification via registered mail regarding further actions. Please ensure that your address details registered with the bank are correct before submitting the request, as we can only send the notification to the address registered with the bank. You can view your current registered address details on the myRaiffeisen portal (internet banking) and initiate changes if necessary. In the menu, select 'More', followed by 'Data Modification'.
You can initiate the account closure immediately at the bank branchAccount closure can be immediate at the bank branch. For unilateral account termination requests, the bank has a 30-calendar-day processing period. If the 30th day falls on a holiday or bank holiday, the account closure will occur on the next business day. During the termination period, the account can be used without restrictions. You are entitled to all benefits and credits that do not require the account to be not under termination, and the bank is entitled to charge all fees and interest due under the account framework agreement, meaning you may incur payment obligations during the termination period. If no exclusionary circumstances exist, we will process requests that are formally and substantively correct within 30 calendar days of receipt; otherwise, we will notify you of the rejection.
You can withdraw your account termination request until the date specified in the personalized notice sent by the Bank by postal mail by the following methods:
- telephone customer service (+36 80 488 588)
- in person at a bank branch (we recommend scheduling an appointment for faster service)
Detailed information can be found in the General Account Termination Guide.
What to consider when terminating your account?
What to consider when terminating your account?
Was your account opened as part of a promotion?
If you terminate an account opened under a promotional offer within the loyalty period, you must repay the previously credited promotional amount.
Did you open your account within the last 6 months?
If less than 6 months have elapsed from account opening to the last day of the termination period, the bank may charge a fee for account closure.
Is there a debt on your account?
After submitting the termination request, you have 30 days to settle your debt. The bank records a negative balance as an overdue debt. The bank may charge a fee during the collection process, as detailed in the current tariff lists.
Is there money left in your account?
After submitting the termination request, you have 30 days to manage the positive balance in your account. If you still have an available balance on the account closure day, it will be held in custodianship by the bank and can be accessed within 5 years. The fees are listed in the current Quasi-Contract List of Conditions.
Important: During the termination period, any incoming direct debits will still be accepted and processed according to the account balance.
Is there a bank card associated with the account to be terminated?
The bank card(s) can be used according to the declaration in the termination request until the end of the termination period. However, we recommend using them only up to the 7th calendar day before account closure, as transactions may result in a positive or negative balance until the closure day.
Is there a loan associated with the account you wish to terminate?
Personal loans, home loans, baby-expecting loans – annuity loans:
You are not required to have a transaction bank account for your loans. If the closed account is also the account used for loan repayments, the bank will open a so-called repayment account for you free of charge, where you will need to pay the installments after the bank account is closed.
Important: The conditions for primary account usage benefits cannot be fulfilled on the repayment account. If you wish to close the account associated with primary account usage, you can request a bilateral modification of the contract for a fee to avoid costs related to non-compliance with primary usage. Otherwise, the fee listed in the current tariff will be charged monthly until the loan term expires. Although not mandatory, you have the option to modify your loan contracts or make a full repayment when terminating the account. Contract modifications can only be handled at a bank branch, while full repayments can be arranged through telephone customer service.
Overdraft:
The overdraft will cease simultaneously with the account closure. Please settle any outstanding debt before the 30th day; otherwise, the bank may claim this amount according to the current debt collection rules.
Credit card:
Versatile CLEVERcard:
If you have a Versatile CLEVERcard and the termination request is aimed at terminating the entire framework agreement or the termination of the payment account linked to the card, both the Versatile CLEVERcard and the associated credit limit will be terminated at the end of the notice period. If you wish to retain your available credit limit regardless of the account closure, you have the option to apply for another standalone credit card linked to this credit limit account within the notice period. This can be done at a bank branch.
Standalone Credit Card:
With a 30-day termination, you can only terminate the credit card account associated with the Versatile CLEVERcard. Termination of a standalone credit card and its associated credit limit can only be done at a bank branch.
If you have both a bank account and a standalone credit card and the termination request is for the complete termination of the framework agreement, your bank account's termination will not affect your standalone credit card and its associated credit limit; a separate request (submitted at a bank branch) is required for its termination.
If you need expert assistance or wish to close your bank account immediately, please book an appointment at our bank branch.