Customer-initiated account termination - Online számlazárás

Customer-initiated account termination

Our individual customers can terminate their account agreements with the bank at any time without justification. 

Asset Publisher

Bank branch

quickly and
immediately

E-mail

with a certified 
signature

Postal mail

via a submitted
form

Online

on the myRaiffeisen
portal

Oldalfelező bal - Online számlazárás

Bank branch

99% of our customers choose to close their accounts at a bank branch. 

We recommend this option because: 

  • Our expert colleagues will provide detailed information about the necessary steps and any potential costs.
  • You can opt for immediate account closure. With an appointment, the process is expedited.
  • You can close your bank account without providing a reason.

Book an appointment

 

E-mail

Submit a termination request with an electronically certified signature to the Bank's email address (info@raiffeisen.hu). If the request lacks certification, it will be rejected, and you will be notified via email.

Oldalfelező jobb - Online számlazárás

Postal mail

The unilateral termination of a bank account can be initiated by sending a form or a free-text letter to the Bank's address (Raiffeisen Bank Zrt. Budapest 1700). If you choose the latter, please ensure the termination letter includes the following information:

  • Name
  • Date and place of birth
  • Mother's maiden name
  • Account number(s) to be terminated
  • Date and place of document creation
  • Account holder's signature as registered with the Bank

 

Online

Log in to the myRaiffeisen portal and select online account closure from the menu. You will find the necessary information on the platform.

Useful information

Useful information

What to consider when terminating your account?

What to consider when terminating your account?

Was your account opened as part of a promotion?  
If you terminate an account opened under a promotional offer within the loyalty period, you must repay the previously credited promotional amount.


Did you open your account within the last 6 months?  
If less than 6 months have elapsed from account opening to the last day of the termination period, the bank may charge a fee for account closure.

Is there a debt on your account?  
After submitting the termination request, you have 30 days to settle your debt. The bank records a negative balance as an overdue debt. The bank may charge a fee during the collection process, as detailed in the current tariff lists.
 

Is there money left in your account?  

After submitting the termination request, you have 30 days to manage the positive balance in your account. If you still have an available balance on the account closure day, it will be held in custodianship by the bank and can be accessed within 5 years. The fees are listed in the current Unauthorized Transaction Management Tariff.

Important: During the termination period, any incoming direct debits will still be accepted and processed according to the account balance.

Is there a bank card associated with the account to be terminated?  
The bank card(s) can be used according to the declaration in the termination request until the end of the termination period. However, we recommend using them only up to the 7th calendar day before account closure, as transactions may result in a positive or negative balance until the closure day.


Is there a loan associated with the account you wish to terminate?
Personal loans, home loans, baby-expecting loans – annuity loans: 
You are not required to have a transaction bank account for your loans. If the closed account is also the account used for loan repayments, the bank will open a so-called repayment account for you free of charge, where you will need to pay the installments after the bank account is closed. 
Important: The conditions for primary account usage benefits cannot be fulfilled on the repayment account. If you wish to close the account associated with primary account usage, you can request a bilateral modification of the contract for a fee to avoid costs related to non-compliance with primary usage. Otherwise, the fee listed in the current tariff will be charged monthly until the loan term expires. Although not mandatory, you have the option to modify your loan contracts or make a full repayment when terminating the account. Contract modifications can only be handled at a bank branch, while full repayments can be arranged through telephone customer service.

Overdraft:
The overdraft will cease simultaneously with the account closure. Please settle any outstanding debt before the 30th day; otherwise, the bank may claim this amount according to the current debt collection rules.

Credit card:
If the termination request is for the bank account and not the credit card account, the credit card will not be terminated with the bank account closure (except for the Versatile Smart Card), and a separate request is needed to terminate it. If a Versatile Smart Card is associated with the bank account involved in the termination, you can apply for another credit card within the termination period using the myRaiffeisen app or at a bank branch.

 

If you need expert assistance or wish to close your bank account immediately, please book an appointment at our bank branch. 

Documents - bal oldal

Documents and useful links

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